Privacy Policy

Last updated: 16 February 2026

Version: 1.1

Kecs Cleaning LTD (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to information collected via our website: https://kecscleaningltd.com

 

1. Who We Are

Data Controller: Kecs Cleaning LTD

Email: info@kecscleaningltd.com

 

2. Information We Collect & Why

We map our data collection to specific “Lawful Bases” required by UK GDPR:

Purpose

Data Collected

Lawful Basis

Enquiries

Name, Email, Phone number

Contract: To take steps at your request before entering a contract.

Service Delivery

Address, Business details

Contract: To perform the services you have hired us for.

Marketing

Email address

Consent: Where you have opted-in to receive updates.

Site Improvement

IP address, Browser data

Legitimate Interests: To maintain a functional and secure website.

Compliance

Transactional history

Legal Obligation: To comply with UK tax and accounting laws.

 

3. Cookies & Tracking

Our website uses cookies managed via Cookiebot to enhance your experience.

  • Necessary Cookies: Essential for the site to function.
  • Non-Essential Cookies: Used for analytics (Google Analytics). These are only active if you provide explicit Consent via our cookie banner.

You can withdraw or change your cookie preferences at any time through the “Cookie Settings” link in our footer.

 

4. International Data Transfers

When we use providers like Google (Analytics) or Hostinger (Hosting), your data may be processed outside the UK. To ensure your data remains protected, we only transfer data to countries with a UK “adequacy decision” or by using:

  • The UK International Data Transfer Agreement (IDTA).
  • The UK Addendum to the European Commission’s Standard Contractual Clauses.

We conduct Transfer Risk Assessments (TRAs) to ensure these third parties maintain high security standards.

 

5. Data Retention: How Long We Keep Your Info

We do not keep your data longer than necessary. Our standard retention periods are:

  • General Enquiries: 2 years from the date of last contact (if no contract is signed).
  • Client Records: 6 years after the end of the financial year of your last service (to comply with UK HMRC requirements).
  • Analytics Data: 14 months (via Google Analytics) before being automatically deleted.
  • Marketing Data: Until you withdraw consent (unsubscribe).

 

6. Your Rights

Under UK law, you have specific rights regarding your data:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Ask us to correct inaccurate information.
  • Erasure: Ask us to delete your data (the “Right to be Forgotten”).
  • Object/Restrict: Stop us from using your data for certain purposes.
  • Portability: Request your data be moved to another provider.

To exercise these rights, email info@kecscleaningltd.com. We will respond within one month.

 

7. Automated Decision-Making

We do not use any automated decision-making or profiling algorithms that produce legal or significantly similar effects on you.

 

8. Third-Party Service Providers

We share data with the following essential “Data Processors”:

  • Hosting: Hostinger (Secure UK/EU servers).
  • Analytics: Google Analytics (Anonymised tracking).
  • Consent Management: Cookiebot.

We have Data Processing Agreements (DPAs) in place with these providers to ensure they handle your data strictly according to our instructions.

 

9. How to Complain

If you are unhappy with how we use your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO):